About the role
Handle customer queries related to accounts, deposits, withdrawals and general platform operations.
Responsibilities
- Respond to customer enquiries.
- Assist customers with account-related issues.
- Coordinate with operations teams.
- Maintain support records.
- Escalate transaction-related issues to the appropriate team.
Skills & requirements
- Good communication skills.
- Basic computer knowledge.
- Customer handling.
- Hindi and English communication.