FAQs

Frequently asked questions

Answers reflect how the platform works today.

What is DTBazar?+

DTBazar is a USDT-to-INR platform. You deposit USDT on the TRON TRC20 network, verified deposits are converted at the administrator-published rate and credited to your INR wallet, and you can request INR withdrawals to your saved Indian bank account.

How do USDT deposits work?+

From your dashboard, create a deposit order for the amount you will send. The order shows a DTD order ID, the receiving address with QR code, the rate snapshot and your estimated INR credit. After sending, submit your transaction hash and optionally a screenshot.

Which network is supported?+

Only USDT on the TRON network (TRC20) is supported. Sending other tokens or using another network may result in permanent loss of funds.

How is INR conversion calculated?+

Your order locks the active published rate at creation time. The deposit fee is deducted in USDT first (currently 1.5 USDT for deposits below 500 USDT, as configured by administrators), and the remaining USDT is converted at the snapshot rate.

How are deposits verified?+

A screenshot or hash alone never credits funds. Our team verifies the transaction on the TRON blockchain — network, USDT contract, receiving address, amount, success status and confirmations — and checks the hash has not been used before. Only then is the deposit approved and credited once.

How do INR withdrawals work?+

Choose an amount and one of your saved bank accounts. The amount is reserved immediately, the request is reviewed by our withdrawal team, and it is marked paid only after the bank transfer reference is confirmed. Rejected or failed payouts return the reserved amount to your available balance.

Where can I see my transaction history?+

Your dashboard's Transaction History page lists all deposit and withdrawal orders and every ledger entry on your wallet, and lets you download a CSV statement.

What is the OTC Desk?+

The OTC Desk handles enquiries from businesses and high-volume clients. Submit an enquiry and our team will review your requirements; any quote is subject to approval, verification and availability.

How do I contact support?+

Logged-in customers can raise a ticket from Dashboard → Support. You can also use the Contact Us page; we respond using the contact details you provide.